PRIVACY POLICY
Breakthrough Enterprise Solutions LLC
Last Updated: March 11, 2026
1. Introduction
Breakthrough Enterprise Solutions LLC (“we,” “us,” or “our”) operates the website at https://breakthroughenterprisesolutions.com (the “Service”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us, including via Short Message Service (“SMS”) and Multimedia Messaging Service (“MMS”) text messages.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.
2. Information We Collect
2.1 Personal Information You Provide
When you interact with our Service, you may voluntarily provide us with personally identifiable information, including but not limited to:
• First and last name
• Email address
• Phone number (including mobile phone number for SMS/MMS communications)
• Business name and job title
• Mailing address, city, state, and ZIP code
• Any other information you choose to provide through our contact forms, consultations, or other interactions
2.2 Information Collected Automatically
When you access our website, we may automatically collect certain information, including:
• IP address and browser type
• Device identifiers and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies
2.3 SMS/Text Message Consent and Data
When you opt in to receive SMS or MMS messages from us through our website contact form, we collect:
• Your mobile phone number
• Your SMS consent preferences (transactional and/or marketing)
• Records of messages sent and received
• Opt-in and opt-out timestamps
3. How We Use Your Information
We may use the information we collect for the following purposes:
• To provide, maintain, and improve our payroll, HR, benefits, and consulting services
• To respond to your inquiries and fulfill your requests
• To send transactional SMS/MMS messages such as appointment confirmations, service updates, reminders, and account notifications
• To send promotional or marketing SMS/MMS messages about our services, offers, and events (only with your separate express written consent)
• To communicate with you by email, phone, or other means regarding our services
• To comply with legal obligations and enforce our agreements
• To analyze usage trends and improve our website and services
4. SMS/MMS Text Messaging Policy
This section describes our policies and practices specific to SMS and MMS text messaging. By opting in to receive text messages from Breakthrough Enterprise Solutions LLC, you agree to the following terms:
4.1 Types of Messages
We may send you the following categories of text messages, depending on your consent preferences:
• Transactional Messages: Appointment reminders, consultation confirmations, service updates, account notifications, and other non-promotional communications related to our services.
• Marketing/Promotional Messages: Information about new services, special offers, events, and other promotional content. These messages are only sent if you have provided separate express written consent.
4.2 Message Frequency
Message frequency varies based on your interactions with us and the type of messages you have consented to receive. You may receive multiple messages per month depending on appointment scheduling, service updates, and promotional campaigns.
4.3 Message and Data Rates
Standard message and data rates may apply to any messages sent or received, depending on your mobile carrier plan. We are not responsible for any charges incurred from your wireless provider.
4.4 How to Opt In
You may opt in to receive SMS/MMS messages from us by completing the contact form on our website and checking the applicable consent checkbox(es). There are two separate consent options:
• Transactional messages consent: For service-related alerts, reminders, and notifications.
• Marketing messages consent: For promotional offers and marketing communications.
Both consent options are voluntary and are not required to use our services or submit the contact form.
4.5 How to Opt Out
You may opt out of receiving SMS/MMS messages at any time by:
• Replying STOP to any text message you receive from us
• Contacting us by email at [email protected] or by phone at (248) 764-1106
After opting out, you will receive a one-time confirmation message. You will not receive any further messages unless you re-subscribe.
4.6 Help and Support
For assistance with our text messaging program, reply HELP to any message, or contact us at [email protected] or (248) 764-1106.
5. How We Share Your Information
We respect your privacy and are committed to protecting your personal information. We share your information only in the following limited circumstances:
• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payroll processors, IT support, and email/SMS delivery platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
IMPORTANT: We do not sell, rent, lease, or share your phone number, SMS consent, or any information collected through our SMS/MMS messaging program with any third parties for their own marketing purposes. Your SMS consent and mobile phone number information are only shared with our SMS service provider for the sole purpose of delivering text messages on our behalf.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:
• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Remember your preferences and settings.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records and opt-in/opt-out data are retained in accordance with applicable telecommunications regulations.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications (including SMS) at any time
• The right to withdraw consent
To exercise any of these rights, please contact us at [email protected].
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Breakthrough Enterprise Solutions LLC
100 W Big Beaver Rd, Troy, MI 48084
Phone: (248) 764-1106